Meddelande
(Updated 11:00 CET 19OCT 2017)
New regulations from U.S. authorities regarding flights to the U.S.
(Published 19OCT17)
If you are travelling to the U.S. it is important that you arrive at your airport well in advance of your departure, as you will need extra time to check-in and for security screening.
This is due to additional regulations from U.S. Transportation Security Administration (TSA) affecting all departures to the U.S. as of October 26th.
All aviation companies in all countries, must adhere to the same regulations. This also affects transfer passengers.
Increased border control at Copenhagen Airport
(Updated 02OCT17)
The Danish authorities have decided, in view of the change in the EU rules on the Schengen Zone, that effective 7 October 2017, the Police are to check the passports of all travelers crossing the Schengen border.
The new rules mean that all travelers, irrespective of their nationality, that cross the Schengen border, are to have their passport scanned at the Police passport control in Copenhagen Airport. Scanning is designed to check passports in relevant databases.
Copenhagen Airport anticipates waiting times of up to one hour at passport control, depending on whether you are arriving or flying from the airport. We therefore advise our passengers to arrive at the airport in good time, as passport control is performed after check-in and security.
Please note, that the new rules only affect travelers who cross the Schengen border. If you are traveling within the country or to other Schengen area countries, you do not have to scan your passport.
We otherwise suggest our passengers contact the Police or Copenhagen Airport for more detailed information on rules and guidelines for the time you should allow to go through passport control in order to make your flight.
*Countries that are members of the Schengen Agreement: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Malta, The Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden. Iceland, Liechtenstein, Norway and Switzerland are associate members and apply the same rules.
SAS codeshare flights with Singapore Airlines to Denpasar (Bali)
(Updated 10OCT17)
With regards to the potential eruption of Mount Agung all Singapore Airlines flights to and from Denpasar (Bali) are continuing to operate as scheduled.
Rebooking
Customers travelling to Denpasar (Bali) 27SEP17 – 23OCT17 with tickets starting with 117 issued on or before 27SEP17 may change their reservation once free of charge. The new travel date must commence on or before 30 November 2017.
If you bought your ticket via SAS please contact SAS for rebooking.
If you bought your ticket via a travel agent or a tour operator, please contact them directly.
Refund
You are entitled to a refund of your ticket if your flight was cancelled.
How to request a refund for cancelled flights
If you bought your ticket via SAS and your ticket number starts with 117, you can apply for a refund online in just a few steps.
If you bought your ticket via a travel agent or a tour operator, please contact them directly.
Utökad säkerhetskontroll vid resa till USA
(Published 19JUL17)
USA:s departement för inrikes säkerhet (DHS) inför utökade säkerhetsåtgärder, både synliga och osynliga, på flygplatser i 105 länder. De förstärkta säkerhetskontrollerna innebär att passagerare som reser till USA kan få genomgå extra säkerhetskontroller. Inga ändringar har införts beträffande vad som är tillåtet i handbagage och incheckat bagage.
De utökade säkerhetsåtgärderna omfattar bland annat:
· Förstärkt screening av elektronisk utrustning
· Skärpt säkerhet runt flygplan och på flygplatser
· Utökad användning av sökhundar
· Etablering av flera preclearance-möjligheter (pass och tullklarering på avreseflygplatsen)
För mer information:
Fact Sheet: Aviation Enhanced Security Measures for All Commercial Flights to the United States
Restrictions of admittance to USA
(Updated 11OCT17)
Effective on June 29th 2017 the United States will for a period of 90 days limit entry for below foreign nationals travelling to the USA. Should you have any questions regarding your visa, please contact the US Embassy.
- Iran
- Libya
- Somalia
- Sudan
- Syria
- Yemen
The new rules will have impact on issuance of new visas for persons from the six countries. At check-in the decision whether to accept a passenger or not with an airline, lies with the US authorities. Full refund is permitted in case of rejection of VISA related to this travel ban.
Effective on October 18th 2017 the United States will limit entry for below foreign nationals travelling to the USA. Should you have any questions regarding your visa, please contact the US Embassy.
- Iran
- Libya
- Somalia
- Syria
- Yemen
- North Korea
- Chad
- Venezuela
The rules will have impact on issuance of new visas for persons from the eight countries. At check-in, the decision whether to accept a passenger or not with an airline, lies with the US Authorities.
Full refund is permitted in case of rejection of VISA related to this travel ban.
Travel to France
All French airports except Charles de Gaulle (CDG) and Orly (ORY) have border controls for Schengen arrivals and departures.
All passengers must present a valid National ID card or valid Passport when arriving or departing from France. Passengers inhibited to present a valid National ID card or valid Passport will be refused entry to France.