I understand that you cannot register retroactively online.
Please ensure that:
- at least 14 days have passed since you completed your trip
- the trip you want to register eligible for EuroBonus points
- you have filled out all mandatory fields
- your name is written/spelled the same way as on your EuroBonus card
If the answer to all questions is yes, please send a bug report through the link below.
Thank you for submitting your feedback.