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    Your American Express offer must be booked during a period of 12 months from the date you receive the offer until the end of the following calendar year.

    For example, if you receive an offer on March 3, 2016, then your offer must be booked by December 31, 2017.  The travel period can be after December 31, 2017.

    Spend points charts for SAS and Star Alliance partner airlines are available here

    You can book your American Express offer online on SAS operating flights.

    For Star Alliance partner bookings, please call us:

    For Swedish members: 018 480 9167 (mon-sun 09:00 - 17:00 swedish time).

    For Norwegian members:  64 81 60 99 (mon-sun 09:00-17:00 norwegian time). 

    Tickets can be cancelled and changed up to one (1) businessday before the EuroBonus trip.

    Change of tickets, provided the points are still valid, allowed up to one (1) business day before EuroBonus  trip (expired points cannot be reused).  If less than one (1) business day before the EuroBonus trip, the points are not transferred back to the paying members EuroBonus account, in case of cancellation. International fees are refundable. Change fee is 150 sek/nok per ticket.

    The American Express offer is valid for maximum of two (2) passengers only.

    Yes, the owner of the American Express offer can use the offer to book for family or friends. However, the  points needs to be deducted from the account that received the offer. 

    If the flights are operated by SAS, then a name change is possible up to one (1) business day before the EuroBonus trip for a fee of 150 sek/nok.  

    If the flights are operated by Star Alliance partner airlines, a name change is not permitted.

    Yes, the American Express offer will be released back to the owner of the offers EuroBonus account, as long as the cancellation has been made one (1) business day before the start of the EuroBonus trip. 

    No, the validity of American Express offers cannot be extended.

    Stopovers are allowed if they are less than 24 hours. Stopovers longer than 24 hours are not allowed with the American Express offer.

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